Multronic’s quality policy ensures its products and services fully meet customer expectations at all times. Its goal is to achieve the highest level of Customer satisfaction; commitment to the implementation of supporting managerial and business operational systems being essential to realizing that goal.
Multronic believes in the concept of client and supplier working together in pursuit of this policy and continually striving for improvements.
The quality policy is based on 3 fundamental principles:
- Ensuring Customer needs are fully identified and conformed to and providing the most cost and time saving solutions
- Analyzing the processes, identifying non-conformities and taking all necessary action to prevent them.
- Providing quick responsive Customer support
To ensure the policy is successfully implemented, qualified staff are responsible for identifying Customer requirements and ensuring that the correct procedures are followed to meet them.
Within this policy, Multronic is committed to operating the Company under the disciplines and control of a Quality Management System conforming to the International Standard IS0 9001:2008.
Multronic regularly reviews and improves its policy to ensure tasks are completed in the most cost effective and timely manner.
Multronic has a flexible development approach, and continuously innovates and provides new engineering solutions to meet both legislation and customer requirements.
Multronic constantly motivates and encourages employees, investing in their support and satisfaction.